Frequently Asked Questions (FAQs)

FAQs for Clients

What services does MastelTelerad provide?

MastelTelerad offers comprehensive teleradiology services, including the interpretation of X-rays, MRIs, CT scans, and other medical imaging modalities by board-certified radiologists.

How does teleradiology work?

Teleradiology allows medical images (like X-rays, CT scans, and MRIs) to be transmitted electronically to our expert radiologists, who then interpret the images and provide detailed reports to the referring physicians.

 

How quickly can I expect results?

We pride ourselves on providing timely reports, with standard cases usually interpreted within 24 hours. In urgent cases, we offer fast-track services with interpretations delivered in under an hour.

Is your teleradiology service available 24/7?

Yes, MastelTelerad operates 24/7, ensuring that you have access to expert radiology interpretations at any time, including nights, weekends, and holidays.

How do I integrate your services into my practice?

We make integration easy through our flexible, cloud-based system that works with most existing medical imaging platforms. Our technical team will assist you in setting up and ensuring seamless access to our services.

Are your radiologists qualified and experienced?

Yes, all of our radiologists are board-certified with extensive experience in various radiological specialties. They undergo continuous training to stay updated on the latest advancements in medical imaging.

Can I request a second opinion on an imaging study?

Yes, we offer second opinion services. Simply upload the existing study through our secure platform, and our experts will provide a detailed review.

 

What is the cost of your services?

Our pricing varies depending on the volume and type of imaging studies you need. Please contact our sales team for a customized quote based on your facility’s needs.

FAQs for Radiologists

How can I join MastelTelerad as a radiologist?

We are always looking for qualified radiologists to join our team. You can apply through our careers page by submitting your CV and relevant certifications.

What qualifications do I need to work with MastelTelerad?

All radiologists must be board-certified and licensed to practice. Experience in interpreting a wide range of medical imaging modalities is preferred.

How do I receive and review imaging studies?

Once you’re part of our network, you’ll have access to our secure, cloud-based platform, where you can receive imaging studies, review them, and submit your reports seamlessly from any location.

Is MastelTelerad flexible with working hours?

Yes, we offer flexible schedules for radiologists, including part-time and full-time opportunities, with the ability to work remotely.

What support do I get as a radiologist?

We provide ongoing technical and professional support to all of our radiologists, including assistance with case reviews, peer consultations, and access to the latest medical imaging technology.

How does MastelTelerad ensure the security of patient data?

We adhere to strict data privacy and security standards, including HIPAA compliance, to ensure that patient information is always protected during transmission and storage.

How is compensation structured?

Compensation is typically based on the number of cases reviewed and the complexity of the imaging studies. We offer competitive rates that reflect industry standards.

Can I specialize in a specific type of radiology?

Yes, we match cases with your expertise, allowing you to focus on your areas of specialty, whether it’s musculoskeletal imaging, neuroradiology, or pediatric radiology.